Patient Responsibilities

Insight Mental Wellness currently accepts Cigna, BCBSTX PPO, Humana, Optum/United Behavioral Health, Oscar, Medicaid, and Medicare insurance. Out-of-network services for patients wit the insurance listed below. We also offer private pay services.

Pending insurance authorizations:

  • SUPERIOR 

  • Tricare 

  • Aetna 

  • ComPsych

  • Amerigroup

  • Magellan

  • Self-Pay (services rendered are fully paid by individual patient.)  

 

Inquiring, obtaining, and submission of required eligible forms for insurance reimbursement is totally the clients responsibility. If you wish to submit a claim to your insurance company, the staff can help with necessary clinic requested form(s). 

We accept Cash, Debit Cards, or Major Credit Card payments only.

FINANCIAL RESPONSIBILITY
It is the patient’s responsibility to understand their insurance benefits prior to being seen at Insight Mental Wellness. If insurance company denies services provided by Insight Mental Wellness, it is patients responsibility to pay for the service fees. Balances on my account are expected to be paid in full within 30 days of service. Self-pay patients and co-insurance/co-pays are required to be paid in full on the date of service with NO exceptions.

 

NO SHOW/SAME DAY CANCELLATION POLICY
It is our number one priority at Insight Mental Wellness to provide the best quality of care to all of our patients. We understand that situations come up in life that are out of your control, however we do have cancellation lists full of patients that would like to be seen as soon as possible. Please call and cancel your appointment more than 24 hours in advance if possible. For initial evaluation appointment, we will charge a fee of $100 for a no show/same day cancellation to your credit card on file. For follow up appointments, we will charge a fee of $25 for a no show/same day cancellation to your credit card on file. All fees must be paid prior to your next date of service. Insight Mental Wellness reserves the right, after a second and/or third no show/same day cancellation, to termination the patient services. 

 

© of Insight Mental Wellness 2019

ADDRESS

12915 Jones Maltsberger Road,

Suite 102. 

San Antonio, Texas 78247.

Email: Staff@im-wellness.com

PHONE

2102457862

FAX

2102457951